Venda Plc – COO OF PROMINENT I.T. FIRM

1:1 EXECUTIVE COACHING/CRUCIAL CONVERSATIONS

GOALS

  • To present more dynamically, particularly when presenting to large audiences in formal context
  • To have better postural and vocal self awareness
  • To develop constructive ways in dealing with demanding face to face client situations and crucial conversations
  • To have greater confidence in networking
  • To project assertiveness when presenting and handling tough questions

ACTIONS

  • Specific physical and vocal exercises. Emphasis on physical relaxation and diaphragmatic breathing. Identifying deeper vocal resonances.
  • Rehearsed dramatic texts to explore and stretch emotional connection
  • Devised suitable template/structure for formal presentations with thorough rehearsal of existing business presentations
  • Revised Powerpoint slides to minimise text and introduced use of dynamic, inspiring visuals
  • Used specific relaxation & visioning exercises to unblock creative impulses
  • Simulated difficult client conversations. Rehearsed these repeatedly providing realistic push back and challenging behaviours. Practical, constructive feedback offered during stop/start
  • Used video playback analysis to assess rehearsed presentations and exercises

OUTCOME

  • Greater physical presence and vocal self awareness
  • Improved ability to detect and self-correct posture. Vocal pace and vocal modulation are now better when presenting
  • Ownership of a more dynamic presenting structure as a basis to create content
  • Far more able to land a message through honed public speaking with true passion, conviction and authority
  • Significant improvement in presenting and fully embedded learning points from rigorous rehearsal
  • Greater confidence in dealing with difficult client behaviours through ownership of a relevant conflict resolution model

QUOTES FROM CLIENT

“Sartaj improved my presentation skills through 3 days of intensive sessions where the sessions were focused, informative, challenging, stretching, and fun. They also delivered results and afterwards, many people complimented me on my step-change improvement in presenting and communication. Highly recommended.” – Damon Mannion, COO Venda PLC

FOLLOW UP

The client now feels far more confident in presenting to large audiences and is now creating more visually arresting presentations with strong opening grabbers. He is better able to project assertiveness during difficult client situations.