Archive: February, 2018

Conversation Skills Training

Dialogue Succeeds Where Monologue Fails

Posted on 26th February 2018 in Communication Skills Training, Emotional Intelligence

Have you encountered people who talk AT you rather than WITH you? It can be so boring and frustrating when people talk at us, sharing all of their thoughts and information without any consideration for us absorbing / digesting what they want to tell us….zzz. This can happen in our personal lives as well as in the workplace. It leaves us switching off, holding the phone away from our heads or rolling our eyes thinking ‘blah blah blah…!’

If you want to communicate something to another person it is important to consider the other person when talking. Nobody wants to hear a monologue!

In business today people expect to have their say and no longer accept top down only communication. We want to question, disagree and debate what is being discussed and ‘dialogue’ is essential if you want your employees / team members to feel valued.

It is essential to note that ‘dialogue’ isn’t the same as ‘negotiation’ or ‘discussion’. Both of these represent speaking where one person wins over the other one or convinces the other person to their way of thinking. A real dialogue is when hierarchy is put to the side and there is NO attempt by either party to gain any points. You’ve got to be prepared to put your opinions to the side and genuinely look at and listen to the opinions of others as if you are equal colleagues.

If you can get into respectful dialogue with your colleagues and team members you will see how much you can learn from them and their perspective. You will see how dialogue can boost morale and productivity overall. What you learn from the dialogue will most likely widen your perspective, helping you in your role and also totally boosting your relationship with them.

Want to learn something? Start a dialogue 🙂