Category: Change Management

The importance of mentors and key influencers

The importance of mentors and influencers

Don’t take longer than the next man to get where you want to get to!

Everybody should have a mentor, someone who offers experience, wisdom, guidance, and encouragement, and demonstrates superior leadership. Why struggle to work everything out for yourself? Why learn from your own mistakes when you can learn from somebody else’s? Why take ages doing everything the long way round when you can skip a lot of mistakes by listening to somebody who has already made them?

A survey of Fortune 500 CEO’s found that 75% cited mentoring as one of the top three key factors in their career.

‘Mentoring is a brain to pick, an ear to listen, and a push in the right direction.’ by John Crosby.

HOW TO FIND MENTORS

First of all find the right fit for you. Think about where you are in life and where you want to go. What do you want to learn? Determine the what characteristics / personality traits will inspire you? Choose somebody who is at least 10 times more successful in your field than you are.

Pay for the mentor if you have to. Most likely you will be able to find a mentor who will help you for free. Maybe you could swap / trade professional services with them and help each other.

Be willing to commit for the long term. The longer a mentoring relationship lasts the more successful it will be. There’s not a lot you can learn from 3 or 6 months of seeing someone once a month. The true value comes in long relationships where you really get to know one another and become true supports and most likely long term friends.

Great mentors can be found in all kinds of places and most likely outside of your current workplace. Looks at business associations in your area, non-profit organisations, your college or university within your family, family friends and your personal network. Remember the concept of 7 Degrees of Separation. All living things and everything else in the world are six or fewer steps away from each other. A chain of ‘a friend of a friend’ statements can be made to connect to anyone else in just six steps. Look to your personal network, talk to people and see where it takes you. You could easily find that in no time you are connected to somebody extremely successful in your field who could help you enormously.

The importance of mentors and key influencers

WHERE TO FOLLOW KEY INFLUENCERS

As well as finding one or perhaps two or three mentors each with different skills and experience there are what are now known as key influencers to learn from. These people are at the very top of their field, the créme de la créme and are writing and sharing their thoughts and ideas around all kinds of topics writing articles on linkedin pulse. Articles about family, business, politics, social, workplace, leadership, personal development. Here you can follow the likes of Bill Gates, Angela Ahrendts, Liz Ryan and Mohamed El-Erian.

Linkedin – linkedin isn’t just a place to share your cv and connect with people you’ve worked with or want to work with. Check out Linkedin Pulse where influential thought leaders share their thoughts and ideas on various topics. https://www.linkedin.com/pulse/feed/channel/leadership_and_management

10 Thought Leaders You Need to Follow Nowhttps://www.inc.com/the-muse/10-best-linkedin-influencers-you-should-follow-today.html

Here is a beginners guide to learning to be a publisher yourself on linkedin  https://blog.hubspot.com/marketing/linkedin-publishing-beginner-guide

‘I seem to arrive more firmly at the conclusion that my own life struggle has had meaning only because, dimly and perhaps incoherently, it has sought to achieve the supreme objective of ensuring that each of us, without regard to race, colour, gender or social status, could have the possibility ‘To Reach For The Sky’ ‘

Nelson Mandela

narcissist nightmare boss

How To Cope With Your Nightmare Boss

The Narcissist can often be found employed in a senior role – I was somewhat surprised to learn this as I figured authoritarian leadership had had its day. It’s difficult to say if this personality attribute has specifically helped them along the way to the top. We all possess some narcissism, indeed we all need an element of it in terms of being able to use and display a degree of agency in the world.

“It’s not easy being superior to everyone I know” – anon

What is a Narcissist?

An individual characterised by craving to be the centre of attention constantly, a very extreme form of self-centredness, having grandiose fantasies of one’s achievements and talents and consequently lacking care and concern for others. Like confidence or self esteem, we all need a dash of it, so we’re all somewhere on the spectrum. But a considerable excess results in behavioural challenges for everyone which is even more acute when the narcissist in question is your boss..!

Narcissists typically:

1. Score low on compassion
2. Are terrible listeners because it’s all about them and don’t you forget it.
3. Don’t take kindly to criticism
4. Believe it’s everyone else’s fault so are incapable of saying sorry, my bad, apologies…
5. Manipulate others in order to get whatever they want
You might be able to walk away from this person in your social life, but if the world of work has thrust this dynamic upon you and especially if you have a nightmare boss, then you’re going to have to find a way to cope. How?

How To Deal With a Narcissist Boss

1. Remember you’re not going to be best friends, (although narcissists can be very charming to get what they want) and that the narcissist’s behaviour affects everyone in their orbit – as a consequence nothing they do should not be taken personally

2. Avoid blaming the narcissist too directly for anything. If a workplace issue arises, use a simple open question to frame the problem eg. “So why didn’t we win the pitch?” “What was the main reason?” etc.

3. Use statements like “I feel…” or “When x happens, the impact on me is y…” By articulating the emotional impact on you of a workplace issue, the narcissist is immediately uncomfortable – they have a tendency to avoid opening up emotionally and feel uneasy when those around them do, which is probably connected to deep seated low self-esteem. But whatever you do, don’t point this out to them..!
4. After any work related challenge has been assessed, the narcissist may feel stuck in problem mode. The best way forward is to be positive and present solutions. If a range of potential solutions can be offerd up, so much the better. The narcissist can often get fixated on just the problem, only their place in the team or perhaps only one possible solution. So by offering up a range of possibilities you are gently nudging their inflexible mindset into considering other approaches.
5. Massage their ego whenever there isn’t a better option – dangerous as you further embed their sense of superiority but hey you’re not their therapist, you’re just trying to get through your working day.

Empathy

Narcissists often lack empathy, focus on themselves, struggle with relationships and lack trust in others. A lack therefore of fundamental leadership skills. So as hard as it may be, spare a thought for your nightmare boss – surely it’s not easy being so emotionally disconnected? Your empathy and problem solving could win the day and ensure you don’t lose your head in dealing with it all.
Try this quick personality test to see how you score on the narcissist spectrum http://psychcentral.com/quizzes/narcissistic.htm
Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

Resilience for leadership development

Resilience – How to Develop it for Great Leadership…

Resilience is an indispensable leadership quality – but just how do we go about developing it?

Just how does Novak Djokovic go two sets down against Roger Federer at Wimbledon and against all odds still come back to win 3-2..? Is this resilience stuff rare then? Only for elite athletes? I often think that actors could teach most business leaders a thing or two about the nature of resilience – given the staggering amount of rejection that actors have to cope with means they toughen up quick or change profession.

Is resilience something we can improve? If so, how then do we go about developing it?

“That which does not kill us, makes us stronger” – Friedrich Nietzsche

The opposite  is to be sunk and diminished by new and ever changing events, often leading to anxiety and depression. A tired slump where we are unable to deal with change and anxiously defend old ways of doing things. Surely such anxiety is born of fear? And we know that fear is associated with ego or to put it another way our inability to let go lightly of whatever we are holding on to.

Adaptability…

When the fuel of adaptability runs out, we are no longer able to bounce back. Resilience is movement, fluid, flowing, motion, energy. It is the opposite of ego, repetition, being stuck, holding on.

Optimism…

A 2011 HBR report found that optimism is absolutely crucial in terms of fostering resilience. https://hbr.org/2011/04/building-resilience

By the way actors are probably the most optimistic folk you’ll ever meet. We are forever, secretly hoping and partly believing that the next agent phone call will be the lead role in that mega budget Spielberg epic, opposite Jennifer Lawrence, filming in dozens of beautiful international locations, a multi million dollar contract which is SO overdue now etc etc. When the agent call actually relates to an audition first thing tomorrow morning for a health & safety training film the actor’s enthusiasm is blunted and a good deal of optimism is extinguished. But within no time that actor has to appraise the situation in as positive a way as possible and understand that the Spielberg epic is just a couple of calls away. And put on a brave face for the training film audition.

Reframing & Mindfulness…

The actor unwittingly uses the experienced mediator’s trick of reframing the situation which helps to take regain a calm perspective. This is a skill that can be learnt and practised where “What..!!! I can’t believe it wasn’t the Spielberg film, what the hell is wrong with everyone, what more do I have to do to get that role…!” transforms into “OK, it’s not the dream job but hey I’ve got an opportunity to get a paid job, if I’m honest I kinda need the camera practice and if I keep working regardless who knows what could happen.”

We can also actively and very consciously develop and practice mindfulness. Focusing on ourselves through meditating, breathing and raising our self awareness promotes growth of resilience too.

Fail, Learn, Fail Again…

Resilience is a natural attribute. If not, we’d have stopped trying to walk, stand, even crawl as babies. It must be that we are born with it – it’s there, hard wired into our DNA and our will to survive.

We need to take the nuggets of learning from events and move on. And guess what, when we move on we’ll experience new obstacles unlike the ones before so we’ll learn afresh… again and again… Knowing this could and should be utterly freeing and liberating depending on our state of mind. Want to be a great leader? Develop your resilience and learn to bend with the breeze.

Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

productivity tips

Productivity – Go Further, Faster Tips Part 2

Productivity remains an important facet of getting things done… Here are 10 more practical tips to help you get more done and to get it done better…

Meetings…

1. Have meetings where everyone is stood up – everyone stays awake, engages more and the meeting will be shorter with greater productivity

2. Never book a meeting for longer than say 60 mins max and stick to it. most meetings result in a lot of repetition, so save that time… meetings are time vampires. work gets done in the time available anyhow
3. Do it now. it’s never the right time to start a new project/idea, so just get on with it NOW or it will remain a dream – build it into your goals and then break it down into chunks. These chunks need to appear on your next daily to do list
4. Multi-tasking has never existed, it’s a fiction so stop pretending that you are any good at it. You may be good at flitting between different tasks at best. focusing on one thing at a time will get you further. Then as soon as that task is accomplished move to something else and repeat… This is the way to maximise productivity.

Goal Setting…

5. List long term and short term goals ie. things you want to achieve beyond the usual hum drum daily stuff. Now write your weekly or daily to do lists. Ask yourself if your daily/weekly lists are contributing to your goals. if not, how can you adapt them so that they are? Every to do list should have at least one inclusion of something that will get you nearer your goals.
6. Build an “interruptions window” into your day – it’s inevitable that unexpected issues will arise to knock us out of any well set rhythm. Try to group these interruptions on a separate list and deal with them in during a dedicated 30 mins “interruptions window” just after lunch.
7. Have more face to face conversations and telephone conversations than email. You hear the other person’s vocal tone, stengthen relationships in a way that email cannot and this way you don’t build up a stockpile of emails you have to write, read and then write again which feels like work. Often one real conversation can do the job of a 6 email tennis rally

Just Do It…

8. Just do it – acknowledge any resistance you may have towards certain tasks, situations and people. say to yourself “No, I really don’t want to do this because….” Then, do it anyway. The trick is to not delay and have a whole pointless debate in our heads.
9. Idling time is actually very valuable and a great source of creativity. Just be consciously aware of when you are idling and when you are getting stuff done. Strange to think of this as yielding productivity but don’t underestimate conscious idling time.
10. Clear out clutter – in your office, files etc. keep only that which is absolutely essential. this frees up physical and mental space. Just seeing heaps of old stuff sitting around strangely puts the brakes on progress and productivity.
Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

Elevator pitch effectively

Elevator Pitch… How to Pitch Your Idea Effectively…

The elevator pitch strikes many of us as fairly hackneyed and cliched these days. Perhaps we still find it too salesy and pushy as a speculative approach to a potential investor or client who we’ve just bumped into and best left to Americans who generally don’t have the same fear. They, when compared to us Brits at least, can happily steam ahead with their elevator pitch whenever they want. Or so it seems.

There are various approaches to making a favourable impression within just a couple of minutes and that after all is the best you can hope for in a short space of time. So perhaps that should direct your thinking with respect to an elevator pitch.

3 Approaches to the Elevator Pitch

Some choose to give a mini, condensed presentation complete with introduction, middle and ending all within two minutes. A lot for the listener to take on board, can feel stilted and really what are the chances of them remembering all the information that you tried so keenly to cram in.

Others go straight to the heart of the issue knowing that time is pressing in the perfect elevator pitch. This has the advantage of stripping away that which is largely unnecessary given the context but unless very careful in the initial approach, you could come across as overly direct and robust.

Possibly a more effective approach is to establish a two way conversation. After all, dialogue succeeds where monologue fails. This approach favours beginning a natural conversation where you introduce yourself and give just the headline of your idea, project, whatever and then ask an open question and use whatever time there is, regardless of how little, to listen. Remember that it doesn’t need to be over the top flashy or a dramatic performance. Read your audience in the moment – how are they feeling right now? Tired or energised? Adapt your energy to match them and you’ll have a much better chance of being remembered for the right reasons.

Dialogue Succeeds where Monologue Fails…

Do this all in an unhurried manner. In other words aim to have the most effective beginning to a fuller conversation. Far easier for you to do and much better for the recipient. This way, if your idea or pitch was truly of interest, you’ll leave them wanting to know more – which is exactly what you want.

Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

leader or manager which are you

Manager or Leader… Which One Are You…?

There has been a huge explosion in the number of people with manager somewhere in their job description in the post war period. Everyone’s a supposed manager these days. Arguably, many are under an illusion of importance. When vast swaths of middle management are removed from organisations, usually very little changes begging the question what did they ever do in the first place? But try removing those on the shop floor who actually make the widgets and see how immediately productivity is affected. Also, try to run a large company, football team or school choir without real leadership and notice how quickly the organisation loses its way and stops performing.

There are reams of studies given over to the differences between leadership and management. In brief the manager maintains where the leader develops, the manager administers where the leader innovates and the manager controls where the leader inspires.

Real Leadership

So, perhaps there are only a few positions of real leadership – probably you can only ever have so many cooks – therefore only a few chosen individuals out of the many who call themselves a manager, can ever hope to ascend to the position of a leader. So what are the traits that only those select few have beyond their peers?

The Difference Between a Leader and a Manager

Here’s an attempt at distinguishing the necessary traits between a leader and a manager:

Managers – reactive, controlling, prescriptive, maintaining the status quo, putting in the hours and graft, disciplining, running things, dealing with the nitty gritty, risk averse, authoritarian

Leaders – big picture, creative, inspirational, risk taking, strategic, unique, charismatic, proactive, breaks rules, gives credit.

Many people, possibly most, approach there managerial careers in a manner that means they won’t ever be considered as future leaders. Might be a good manager but leadership is made of rarer stuff it seems.

It almost seems that real leaders have more in common with artists than with hard headed corporate managers which neatly returns us to the notion that art and business have a lot to learn from each other yet.

Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

learn until you die

Learn Until You Die – There’s Always Something New to Learn

Learn until you die – this was the mantra of a martial arts instructor I once trained under. There’s always something to learn. If there wasn’t you would be dead. A refusal to learn is a refusal to live. Setting limits for yourself stifles any chance of growth.

The least useful aphorism to take seriously is “you can’t teach an old dog new tricks.” It’s a lie…!!

Typically many of us as undergraduates in our late teens and early twenties were primarily motivated by partying and experimenting in all its guises. Interesting to note the difference with mature students who return to study a masters or phd years later – they genuinely want to learn, that’s their key motivation.

Learn & Adapt… or Die

So it seems that maybe the will to learn is actually linked to longevity and the struggle to survive. Adapt or die is a harsh lesson for individuals and businesses alike. Just ask HMV, Blockbuster, Woolworths etc. They either didn’t adapt whatsoever or did not adapt quickly or effectively enough.

The Best Learning is Unlearning

Bruce Lee’s take on the spiritual teachings associated with martial arts was that all his training was part of a bigger journey of unlearning. That each kick and punch was aimed squarely at his own ego, slowly chipping away over time to eventually reveal some semblance of absolute truth.

Similarly, the artist who stands still is the artist who goes backwards. Getting curious, making changes, trying new things and so moving forwards despite inevitable obstacles are the way of survival and potentially the way of success. Which kind of explains the relentless success of Madonna – an average dancer and mediocre singer who has been nothing short of prolific. She has endured through a genius knowing of when and how to reinvent herself.

Now just imagine if Madonna with her wily business outlook could have been the CEO of HMV, Blockbuster, Woolworths etc….

Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

curiosity in business

Curiosity in Business – Developing Instinct and Awareness…

Curiosity in business is essential. It has surely been a major impetus behind scientific discovery and the advancement of civilisation. Does that sound far fetched? Well surely it is our curiosity that drives us to play, to experiment, to innovate and to create. Without those basic actions we succeed in nothing.

Perhaps we are born with an abundance of wanting and needing to know, which slowly depreciates as we become more and more accustomed to our environment and to how things work. Indeed a lack of curiosity is often observed in those suffering from depression which suggests that curiosity is really a very fundamental part of our progressive selves.

Inquisitiveness sustains our interest and motivates us to inquire or explore and there is correlation between curiosity, creativity and intelligence.

Therefore, executives in the corporate world would do as well to look beyond business processes and let their creative curiosity loose. Any question beginning “What if…?” is the launch pad to collectively activate our healthy nosiness from.

Creativity and Innovation Mantras

The trouble in business is that everyone goes round asking for “creative” and “innovative” individuals and teams without really allowing those people the freedom to unleash their true talents. A bit like switching off the water supply and then demanding that you make me a cup of tea. The businesses that will excel over the next few years will be those whose people at all levels have been given space to question and probe without fear.

How many organisations today can honestly say that they consciously cultivate curiosity in their ranks? If we really want to become that much more creative and innovative, isn’t it time to take conscious steps to allow ideas to flourish..?

Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

Art & Business

Art and Business – An Interesting Relationship

Art and Business are polar opposites right? Making money surely has nothing to do with a purely artistic endeavour?

At Dynamic Presenting, we believe there is a much closer relationship between art and business than perhaps many would readily accept. Of course everyone knows that art is a huge business, epitomised by characters such as artist/entrepreneur Damian Hirst who has arguably made making money his principal art form much like the average hedge fund manager does. And after all, hedge fund managers have been most keen to acquire the type of conspicuous, seemingly over-priced art that Hirst has produced.

Learning From each Other…

We would go further – art and business can and should learn a lot from each other. Theatre companies, actors, writers, painters, sculptors, stand up comedians, dancers, film makers… et al could all further their respective causes by observing business people. Artists could learn a lot about organising their work, finances, marketing, setting goals etc. Similarly corporate folk most used to using the logical and strategic quadrants of the brain could through improvisation and artistic freedom learn to innovate and think differently – how often do we read business articles where company heads bemoan the lack of innovation in their ranks?

Dynamic Presenting aims to build a bridge between art and business in order to nurture healthy dialogue between them. We adapt exercises from theatre rehearsals in order to energise and develop the presentations, pitches, speeches and communication of business leaders.

Ajaz Ahmed makes some interesting points in his Guardian article about the sometimes uneasy overlap between art and business

http://www.theguardian.com/media-network/media-network-blog/2013/oct/16/bridging-gap-art-business

Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication

Change-Management-London-Market-Professionals

Change Management – London Market Professionals

Leading change management professionals were in attendance to hear Sartaj Garewal speak at a unique, new event for insurance and change management professionals. This will be the first of several events by London Market Professionals. This aims to create a forum for influential figures within the London insurance market to meet and exchange views. Professor Roger Maull’s keynote speech addressed ‘New Models in the Digital Economy.’ Sartaj Garewal and Roger Oldham www.amethystbc.co.uk  jointly delivered a session on ‘Human Dynamics of Change.’

Change-Matters-London-Market_Professionals-Sartaj

Change Matters

‘CHANGE Matters’ will become a regular forum for experienced change management professionals. An opportunity for those who work in the London insurance market to meet, network and discuss key issues, drivers and concerns of the day.

The overall aspiration is to enhance the standing, knowledge and awareness of those responsible for change management delivery in the London Market. CHANGE Matters meetings will be held every 2-3 months. These events will involve presentations from experienced change management professionals and keynote speakers on topics of mutual interest. The mission is to add value to the change community. Audience interaction will be encouraged. Where the event adds value to a individual’s knowledge and skill set, it may qualify for continuing professional points, depending on the rules of the respective governing professional body.

Build your social network

The post event drinks gatherings are an important part of the LMP events. They will allow practitioners to interact with their peers, exchange viewpoints and build social networks. The meetings will be held in central venues such as the London Underwriting Centre. The Lloyd’s Building is another likely venue.  LMP was founded by Brian Groves and Roger Oldham in January 2012.

What happens at Change Matters events?

We will be inviting quality speakers from the world of change management, education, learning and from our own sector too. The aim is to assist attendees with their professional development. Allow them to discuss and debate matters of common interest and meet their peers in a friendly social environment.

How often will the events be held?

At least four – six times annually. Late in the afternoon on a Thursday to ensure as little impact on the working day. And allowing people the freedom to stay on for an hour afterwards to socialise over a glass of wine.

Who should attend?

Especially aimed at change management professionals working in the insurance sector. But also for anyone with an interest in operational change.

How much does it cost?

Nothing, it is completely free to all change management professionals.

What’s in it for me?

Knowledge, education, opinions, questions, panel discussions. And crucially, social interaction with like minded change management professionals.

We have big plans for LMP including numerous added benefits for members. Further training, education and wider social events will bring together members of the HR Matters, Legal & Compliance Matters and Cloud Matters groups.

Sartaj Garewal is the founder of Dynamic Presenting – a creative, leadership development consultancy, adapting theatre training to create leadership programs for business.

Dynamic Presenting – Enabling Powerful Communication